Raydium Xapp

+1 (480) 982-1851 Old Tasso Pl NE, Cleveland, TN
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Privacy Policy

Your privacy matters to us. Here's exactly how we handle your personal information.

Last updated: March 15, 2025

Information We Collect

When you work with Raydium Xapp, we collect information that helps us provide better mobile solutions for your business. We're transparent about what we gather and why we need it.

Information You Give Us Directly

  • Contact details when you reach out for project discussions
  • Business requirements and project specifications you share
  • Payment information for invoicing and transactions
  • Feedback and communications throughout our working relationship

Information We Collect Automatically

Our website collects basic technical information to improve your browsing experience and help us understand how people find and use our services.

  • Device and browser information for compatibility purposes
  • Website usage patterns to improve our content
  • Geographic location data to understand our audience
  • Referral sources to see how you found us

How We Use Your Information

We use your information specifically to deliver mobile development services and maintain our business relationship. Nothing more, nothing less.

Primary Uses

  • Developing and delivering your custom mobile solutions
  • Communicating about project progress and technical requirements
  • Processing payments and maintaining financial records
  • Providing ongoing support and maintenance services

We also use aggregated, non-identifying information to improve our services and understand industry trends. This helps us stay current with mobile development best practices and emerging technologies.

Information Sharing and Disclosure

We don't sell your personal information. Period. We only share information in specific situations that directly relate to providing your mobile development services.

When We Share Information

  • With trusted development partners when your project requires specialized expertise
  • With payment processors to handle invoicing and transactions securely
  • With hosting providers to maintain our website and client portals
  • When required by law or to protect our legitimate business interests

Any third-party partners we work with are carefully vetted and required to maintain the same privacy standards we uphold. We ensure they only access information necessary for their specific role in your project.

Data Security and Protection

Protecting your information is fundamental to how we operate. We implement multiple layers of security to safeguard your data throughout our working relationship.

Security Measures

  • Encrypted data transmission and storage using industry-standard protocols
  • Regular security audits and vulnerability assessments
  • Restricted access controls with role-based permissions
  • Secure backup systems with encrypted off-site storage

While we implement comprehensive security measures, we also educate our team about privacy best practices and maintain strict internal policies about information handling. However, no system is completely immune to security risks, so we continuously monitor and improve our protection methods.

Your Privacy Rights

You have significant control over your personal information. We respect these rights and provide straightforward ways to exercise them.

What You Can Do

  • Request copies of all personal information we have about you
  • Ask us to correct any inaccurate or outdated information
  • Request deletion of your personal information when legally permissible
  • Opt out of non-essential communications while maintaining service communications

To exercise any of these rights, simply contact us using the information provided below. We'll respond within 30 days and work with you to address your specific privacy concerns or requests.

Data Retention and Deletion

We keep your information only as long as necessary to provide services and meet our legal obligations. Once information is no longer needed, we securely delete it.

Retention Periods

  • Active project information: Retained during project development and support period
  • Financial records: Maintained for seven years per USA tax requirements
  • Communication records: Kept for three years after project completion
  • Website usage data: Automatically purged after 24 months

When we delete information, we use secure deletion methods that make data unrecoverable. For information stored by third-party partners, we ensure they follow similar deletion practices.

International Data Transfers

Our primary operations are based in the United States, but mobile development sometimes involves working with international partners or using global services.

When your information needs to be transferred internationally, we ensure appropriate safeguards are in place. This includes using partners who comply with recognized privacy frameworks and implementing contractual protections for your data.

Transfer Safeguards

We use standard contractual clauses, adequacy decisions, and other legally recognized mechanisms to protect information that crosses international borders. Your data receives the same level of protection regardless of where it's processed.

Changes to This Privacy Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. We'll notify you of any material changes that affect how we handle your information.

For minor updates like clarifications or formatting changes, we'll update the "last modified" date at the top of this policy. For significant changes that alter how we collect or use information, we'll send direct notifications to active clients.

Privacy Questions and Concerns

Have questions about how we handle your information? Want to exercise your privacy rights? We're here to help.

Email us at [email protected]

Call us at +1 (480) 982-1851

Write to us at: Old Tasso Pl NE, Cleveland, TN 37312, United States